Returns

Policy

Returnable items maybe returned for refund, provided you contact us within 45 Days of Shipment and items are in sellable condition.

Custom & Made to Order Products are NOT returnable - We make these specifically for you per your requirements.

Returns and exchanges are treated as two separate transactions. A new order will need to be placed for the replacement items.

Shipping charges for returns are the responsibility of the customer.

Returns are subject to a 15% restocking fee. This fee may be waived if replacements are ordered.

A Return Authorization Number must be attained before a return will be accepted.

Vent Covers Unlimited cannot accept a return for or refund the following:

• Items that have been altered or mishandled
• Items that are custom / made-to-order or painted after time of sale
• Items that have been installed or show signs of installation (markings, scratches, etc.). If an installed item is defective, please contact Customer Service for assistance.